All stock hairpieces that are uncolored, uncut, uncombed unwashed, unpermed or not worn and
have not been used in anyway may receive an exchange minus shipping,
in addition to a restocking fee of $45.00 within 14 days. Custom hairpieces that are uncolored, uncut, unpermed and unworn may be
re-submitted for changes such as color, density, etc. at no charge
within 14 days. If color, density, etc. is off due to a factory mistake, customer only pays for shipping; if the customer makes the mistake, they will pay for the cost for repair, in addition to shipping costs.
Note: As is evident: all custom made or pre-made hairpieces must be sent back before we can proceed with any changes.
New Hair For Men and Women tries hard to provide excellent customer service and wishes to meet or exceed your expectations! Please contact us if you have any questions regarding our return policy, or any other concern that you may have. We are happy to answer your questions! Thank you.
Tel: 415-788-0711
